Be it first-party data, second-party, or third-party cookie data, understanding why customer data is important to the success of your advertising strategy is inherently multifaceted. First-party data in a post-cookie world is now more valuable than ever before. Though it’s useless without the right processes in place. Given the increasingly important role first-party data is estimated to play in the online ecosystem due to the loss of third-party cookies, it’s vital you understand why this is so important.
With this in mind, I thought I’d explain in a bit more detail the importance of first-party data in a post cookie world.
Having the right infrastructure in place to maximise the use of first-party data is hugely important for PPC experts to compete in a competitive marketplace going forward.
For example, having an extensive list of email addresses isn’t very valuable if your client can’t make sense of how best to use it. This shows the importance of first-party data.
That being said, it’s also worth pointing out that, while first-party data is important, it also has a limit. So, though invaluable, it’s just as important to know how to scale up your use of this data as it is to capture and recognise its usefulness.
It’s vital for marketers to emphasise the importance of consented data capture in this post-cookie world. If you work for a direct-to-consumer brand, then data capture is inherent to how you interact with your customers. This means that you should be adept at building long lasting, trustworthy and consented data-led relationships.
However, if you mainly interact with your customers through a website or third-party store like Amazon, then you need to develop more integrated and regulated ways of capturing first-party data. And consent needs to be at the core of this strategy.
In either case, almost every Google Ads specialist is soon to find themselves trying to capture as much first-party data as possible. In doing so, I cannot stress enough the importance of capturing this data in an ethical manner.
While it’s important to capture a significant amount of first-party data, you then need to know how to interpret it and use it to your benefit.
With the likes of AI and machine learning, businesses can gain insights in real time. This provides them with a more in depth understanding of their audience, empowering them to target users more closely and build an outstanding customer experience on the back of first-party data.
Indeed, if you’re not using AI-driven solutions to enhance your campaigns, then you may be missing out on vital insights, new audiences, and productivity improvement opportunities.
There’s no doubting the importance of first-party data in this post-cookie world. As reaching customers is never without its challengers, it’s even more important to get ahead of the competition as this is likely to get even more complicated.
The marketers poised to dominate this space are likely to be the ones that build trusted relationships with their customers and capture data ethically, whether that’s by direct-to-consumer marketing or through an online store.